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By Ronnie Ash, CLC Library Specialist.

A few days ago, I received a curious phone call from a young man with an Indian accent.  He said that he was with Microsoft, and that MS had been receiving numerous error messages from my computer.  Their tech department had determined that my computer had a malicious infection and his mission was to help me remove it.

Following his instructions, I booted up my old computer and called up an event screen.  Sure enough, there was a long list of red flagged application event errors.  Now, he said, I would need to connect to the internet and allow Microsoft access to my computer so that the technician could lead me step by step through the removal of that malicious intruder.  A few warning flags of my own started waving. (more…)

In NE Library